We are a small, family owned and operated business located in a regional area, as such booking amendments and cancellations impact us greatly, leaving us minimal time to replace cancelled or amended bookings. We appreciate your understanding of our cancellation policy.



We request a valid credit card and expiry date for all accommodation bookings:

  • 50% deposit is processed upon booking.
  • Balance is processed 7 days prior to the day of arrival.
  • For bookings made less than 7 days prior to arrival, payment in full is required upon booking.
  • Amendments

    Amendments can be made free of charge to bookings up to 7 days prior to the day of arrival. These include the following:

  • Change of date.
  • Change of duration (where permitted).
  • Amendments made less than 7 days prior to arrival incur a charge of 20% of the total booking.
  • Cancellations

    Cancellation charges apply in the following instances:

  • 7 days or less, prior to arrival date will incur a charge of 100% of the total booking.
  • If we are able to resell your room a credit for a future stay or refund will be provided.
  • Greater than 7 days to arrival date, a full refund will be given.

    We hope you enjoy your stay at Hotel Frangos and feel refreshed after your Daylesford Break!

    If you need to contact us throughout your stay, please call Hotel Frangos on
    5348 2363
    (select option 1)